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Marcela Ospina
Service design, user research, product management
I provide advice as a specialist in human behaviour and design for students at Greenwich university in London.
In the past, I have presented in the Cape Town Wordpress conference and 3M in Johannesburg about integrating a behavioural approach to designing better customer experiences.
Currently, I am really passionate about the future of work and how to organise teams to produce successful results and improve effectiveness and collaboration.